Is there anything better than that feeling when your parcel arrives at your door? It’s like Christmas any day of the year, minus some bloke in a red suit.
Our Standard Shipping service is FREE Australia-wide no matter how large or small your package, too easy!
Want it pronto? No problem. Just select the next day Express Shipping option
Pricing - $14.95 Up to 5kg shipment / $34.95 Over 5kg
New Zealand orders will be dispatched in 2-3 working days via our super-fast courier service.
Pricing - $19.95 Shipment up to 5kg / $39.95 5kg to 10kg / $74.95 Over 10kg
New Zealand Customs and Duty fees
Orders which are equivalent to NZ$200 may incur GST, customs charges and duties charged by the NZ Customs Service. Once the shipment reaches its destination port, the custom charges and duties must be paid by the recipient directly to the NZ Customs Service or its authorized service provider. Way Out Wonder is not responsible for and will not reimburse any of these charges and duties. Customs charges and duties are the sole responsibility of the Customer.
There are limited times when only the duty and GST can be refunded to you by the NZ Customs Service. Please find out more here.
International orders will be dispatched in 2-3 working days via our very reliable Express Courier International service. Tracking and Signature availability varies from country to country. Please allow ample time for delivery if you are an international customer.
Pricing - $49.95 Shipment up to 5kg / $99.95 5kg to 10kg / $199.95 Over 10kg
Please also be aware that International orders may be subject to local charges.
Any customs or import duties are charged once the parcel reaches it's destination port. These charges are the sole-responsibility of the recipient, we have no control over these charges as customs policies vary by country. We are legally required to declare the full value of the shipment and will provide an invoice to customs should they require it. Way Out Wonder is not responsible for these charges on your order, nor can we accept a return of the order in this case.
If you have any questions related to customs charges, we advise you to contact your local customs office or to get an estimate of import duties which may be payable for international orders check out Import Calculator.
Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email, or by phoning the office.
When you’re happy, we’re happy, so we’ve created a returns policy that shares the love.
You get a whopping 100-days to return your item for a full refund minus any original postage costs. Happy days! Just ensure the product comes back to us the way it arrived to you – new and unmarked (unused and in the original packaging - Way Out Wonder can not be held liable or offer refunds of any stock that has been used).
We will issue your refund as soon as we have received and inspected the goods, this usually takes us no longer than 7 business days. Be aware that depending on the method of payment and your financial institution, they may delay this another 2-3 days. It is always a good idea to check directly with your payment provider. Refunds will be processed using the original tender type. Debit and Credit Card refunds must be processed against the exact card used to make the original purchase.
If you are returning a faulty, damaged or incorrect item we will pay for the packaging and postage costs for both domestic and international returns, as well as any customs or import duties. However, we are unable to offer free delivery for ‘change of mind’ returns. These delivery charges are the sole responsibility of the customer, including any customs or import duties.
As Way Out Wonder is not liable for the loss of an item being returned we strongly recommend that you use registered mail for any ‘change of mind’ returns.
To lodge a return, please contact us by email or phone and explain your reason for the return and we’ll be happy to assist you.